Terms and Conditions

Last updated: 26 March 2026

Terms & Conditions

1) Overview

These Terms & Conditions (“Terms”) govern your use of this website and any related contact methods provided by North Star Counseling and Healing (“we”, “us”, “our”). By accessing or using this website, you agree to these Terms.

If you do not agree, please do not use the website.

2) Website content (informational purposes)

The content on this website is provided for general informational purposes only and is not a substitute for professional medical, psychological, legal, or other advice. Viewing this website does not create a therapist–client relationship.

3) Contacting us (email CTA)

The primary call-to-action on this website is to contact us by email at hello@yournorthsky.com.

By emailing us, you understand and agree that:

  • Email is not a secure or encrypted method of communication.
  • You should not include highly sensitive information in your email (for example, details you would not want shared over standard email).
  • Emailing us does not create a therapist–client relationship.
  • We may not be able to respond immediately, and we do not guarantee response times.

4) Not emergency services

This website and the email address provided are not intended for emergency use.

If you are in crisis or believe you may be at risk of harming yourself or others:

  • Call 911 (or your local emergency number) immediately, or
  • Go to your nearest emergency department.

5) Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use this website and to request services, unless explicitly stated otherwise.

6) Intellectual property

Unless otherwise stated, all content on this website (including text, graphics, logos, and design) is owned by or licensed to us and is protected by applicable intellectual property laws.

You may view, download, and print pages for your personal, non-commercial use only. You may not copy, reproduce, distribute, or create derivative works without prior written permission.

7) Acceptable use

You agree not to:

  • Use the website in any way that violates applicable laws or regulations.
  • Attempt to gain unauthorized access to the website or its systems.
  • Interfere with the website’s security or performance.
  • Use the website to transmit malware, spam, or abusive content.

8) Third-party links

This website may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites. Your use of those sites is at your own risk.

9) Disclaimers

The website is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10) Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, use, goodwill, or other intangible losses, arising out of or relating to your use of (or inability to use) this website.

Where liability cannot be excluded under applicable law, our liability is limited to the minimum extent permitted.

11) Privacy

Your use of this website is also governed by our Privacy Policy.

12) Changes to these Terms

We may update these Terms from time to time. Changes are effective when posted on this page. Your continued use of the website after changes are posted means you accept the updated Terms.

13) Governing law

These Terms are governed by the laws of the State of Illinois and the State of Wisconsin, as applicable, and any applicable U.S. federal laws, without regard to conflict of law principles.

14) Contact

North Star Counseling and Healing

Email: hello@yournorthsky.com

Tell me a little bit about yourself, and I’ll reach out to book your first call…