Last updated: 26 March 2026

Privacy Policy (North Star Counseling and Healing)

This Privacy Policy explains how North Star Counseling and Healing (“we”, “us”, “our”) collects, uses, and protects information when you visit this website (built on WordPress + Elementor) or contact us at hello@yournorthsky.com.

1) What this policy covers

This policy applies to:

• This website and its pages
• Email communications sent to hello@yournorthsky.com

It does not apply to third-party websites that may be linked from this site (those sites have their own privacy policies).

2) Information we collect

A. Information you provide to us (email)

If you email us, you may provide:

• Your name
• Your email address
• The contents of your message and any information you choose to include

Important: Please do not include highly sensitive personal or health information by email. Email is not a fully secure method of communication.

B. Information collected automatically (website usage + device data)

When you visit the website, certain information may be collected automatically through standard technologies (cookies, server logs, and analytics), such as:

• IP address (which may be used to estimate general location)
• Device type, operating system, and browser type
• Pages you view and the time spent on pages
• Referring/exit pages
• General interaction/usage data (for example, links clicked)

3) Google Analytics

We use Google Analytics to help us understand how visitors use our website.

Google Analytics may collect information such as:

• Your IP address (Google may truncate/anonymize it depending on configuration and applicable settings)
• Device and browser information
• Pages visited, time on page, and interaction data
• Approximate location (derived from IP)
• Referral source (how you arrived at the site)

Google processes this information to provide reports and analytics services. Google may use cookies and similar technologies to collect and process data.

You can learn more about how Google uses data here:

• https://policies.google.com/technologies/partner-sites

You can opt out of Google Analytics using Google’s browser add-on:

• https://tools.google.com/dlpage/gaoptout

4) Cookies

Cookies are small files stored on your device that help a website function and (in some cases) help us understand site traffic.

This website may use:

• Essential cookies (for basic website functionality)
• Analytics cookies (for Google Analytics)

You can control cookies through your browser settings. Disabling cookies may affect how some parts of the website function.

5) How we use your information

We may use information we collect to:

• Respond to your email inquiries
• Communicate with you about potential services
• Maintain the security and performance of the website
• Understand how the website is used and improve it
• Comply with legal obligations

6) How we share information

We do not sell your personal information.

We may share information in limited circumstances, such as:

• Service providers (for example, website hosting providers, WordPress/website service vendors, email providers, analytics providers like Google) who process data on our behalf as needed to provide their services
• Legal and safety reasons (for example, if required by law, regulation, court order, or to protect rights, safety, or prevent fraud)

7) Data retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records, and complying with legal obligations.

8) Security

We take reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure.

9) Children’s privacy

This website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

10) Your privacy rights

Depending on where you live, you may have rights regarding your personal information, such as:

• Accessing or requesting a copy of your information
• Requesting correction of inaccurate information
• Requesting deletion of your information
• Objecting to or restricting certain processing

To make a request, email hello@yournorthsky.com.

11) Services and therapist–client confidentiality

This website and email inquiries are separate from therapy services and do not establish a therapist–client relationship on their own.

If you become a client, you may receive additional privacy and informed consent documents that describe confidentiality and recordkeeping practices in more detail, as required by applicable professional and legal standards.

12) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates are effective when posted on this page.

13) Contact

North Star Counseling and Healing

Email: hello@yournorthsky.com